Copyright & Content Removal Policy (DMCA / DSA)

Hourglass respects the intellectual property rights of others and expects its users to do the same. We respond to notices of alleged copyright infringement under the U.S. Digital Millennium Copyright Act (DMCA, 17 U.S.C. § 512) and to content reports under the EU Digital Services Act (DSA, Regulation (EU) 2022/2065). We maintain a policy of terminating, in appropriate circumstances, accounts of users who are repeat infringers.

Designated agent / contact

Send all copyright infringement notices, DSA content reports, and counter-notices to our designated agent at:

pictochatadmin@gmail.com

Filing a DMCA takedown notice

If you believe that material available on Hourglass infringes your copyright, you may submit a written notice to our designated agent that includes all of the following (17 U.S.C. § 512(c)(3)):

  1. A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.
  2. Identification of the copyrighted work claimed to have been infringed.
  3. Identification of the material that is claimed to be infringing, with information reasonably sufficient to locate it (e.g., the URL or media ID on our site).
  4. Your contact information, including name, address, telephone number, and email address.
  5. A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
  6. A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf.

Upon receiving a valid notice, we will expeditiously remove or disable access to the identified material and, where possible, notify the user who posted it.

Counter-notification

If you believe your content was removed by mistake or misidentification, you may submit a counter-notice to our designated agent that includes (17 U.S.C. § 512(g)(3)):

  1. Your physical or electronic signature.
  2. Identification of the material that was removed and the location at which it appeared before it was removed.
  3. A statement, under penalty of perjury, that you have a good-faith belief the material was removed as a result of mistake or misidentification.
  4. Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the federal district court for your judicial district (or, if outside the U.S., for any judicial district in which we may be found), and that you will accept service of process from the party who filed the original notice.

DSA notice and action

Users in the European Union may report illegal content (including copyright infringement) through the same contact above or via the in-product Report button. We will review reports in a timely, diligent, non-arbitrary, and objective manner, inform you of our decision, and provide a statement of reasons where required under the DSA.

Misrepresentation

Under 17 U.S.C. § 512(f), any person who knowingly materially misrepresents that material is infringing, or that it was removed by mistake, may be liable for damages. Please do not make false claims.